Aqbay CRM Platform for iGaming

Aqbay CRM is a robust iGaming CRM platform built specifically for casino and sportsbook operators looking for real-time player data and automated engagement. All is served through one powerful, operator-focused iGaming CRM solution from Aqbay.

Carefully crafted for global iGaming businesses, Aqbay CRM helps operators engage players faster, increase lifetime value through personalized, omnichannel engagement.

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Enterprise Grade Security & Compliance

Designed for regulated markets, cross-border operations, and enterprise-scale deployments.

RBAC

Role-based Access Control

ISO 27001

Information Security Standards

PCI-DSS Level 1

Payment Compliance

GDPR Compliant

Data Handling

SOC Type II

Audited Processes

Multi-Jurisdiction Support

31+ Countries

Built to Solve Real Operator Challenges

iGaming operators face fragmented data, rising acquisition costs, and declining player loyalty. Aqbay CRM brings player engagement, lifecycle automation, and data activation into one scalable solution designed for regulated gaming environments.

Connect with Players Everywhere

Create consistent and personalized player interactions across web and mobile using channels designed for iGaming engagement.

Email Marketing

Transparent, real-time affiliate tracking software for iGaming that you can trust.

In-app Messaging

Contextual messages embedded directly inside casino and sportsbook interfaces.

Push Notifications

Instant, actionable alerts with deep-linking to games, offers, and sportsbook iframe content.

SMS & Messaging

Deliver text and multimedia messages for timely updates and promotions.

Built for Operator-Led Player Management

Aqbay is built as an affiliate system for operators, not a generic affiliate tool. Our solution gives you full ownership of data, traffic, and payouts, without relying on third-party networks.

Unified CRM Control

Player lifecycle management from a single CRM backend
Centralized player profiles across casino, sportsbook, and games
Account status, limits, and segmentation controls
Real-time player activity monitoring

Player Segmentation & Intelligence

Dynamic player segmentation based on behavior and value
Rule-based and AI-assisted tagging
VIP, churn-risk, and high-value player identification
Market and brand-level segmentation views

Campaigns & Automation

Automated bonus, free bet, and reward campaigns
Trigger-based journeys for onboarding and retention
Multi-channel communication logic (email, SMS, push)
Wagering and eligibility rule enforcement

Compliance & Player Protection

Responsible gaming limits and controls
AML, KYC, and player verification workflows
Suspicious behavior detection and flagging
Audit-ready logs and regulatory reporting

Designed for Global Markets

Expand into multiple regions without rebuilding your platform.

Build Messages That Convert

Visual Workflow Builder

Drag-and-drop tools to design complex player journeys with complete control over logic and timing.

Personalization

Use real-time player behavior and attributes to deliver highly relevant messages.

Metrics and Reporting

Analyze engagement, conversions, and retention with detailed campaign insights.

A/B testing

Test messaging content, timing, and cadence to maximize engagement impact.

Real-time player data

Trigger communication instantly based on live casino and sportsbook activity.

Modular templates

Create reusable message components with conditions, variables, and dynamic content.

Frequently Asked Questions (FAQs)

An iGaming CRM is a specialized customer relationship management system designed for casino and sportsbook operators. It helps manage player data, automate engagement, personalize communication, and improve retention using real-time gameplay and betting behavior.

Aqbay CRM is built specifically for casino and sportsbook operations, combining real-time data, lifecycle automation, and promotion-driven engagement. Unlike generic CRMs, it supports betting events, live triggers, multi-brand operations, and compliance-ready data handling.

Aqbay CRM uses real-time player behavior, attributes, and lifecycle stage to personalize messages, offers, and journeys. Content automatically adapts based on deposits, gameplay, betting activity, and engagement history.

Aqbay CRM centralizes all player data into unified profiles, including gameplay, transactions, engagement history, and custom attributes. Data is synchronized in real time across connected platforms.

Aqbay CRM is built with security and compliance in mind. It supports role-based access, secure data handling, flexible hosting regions, and alignment with global data protection and regulatory requirements.

Yes, Aqbay CRM integrates with iGaming platforms, PAM systems, payment providers, analytics tools, and advertising platforms through APIs and real-time data connections.

The cost of an iGaming CRM depends on player volume, features, and operational needs. Aqbay CRM offers flexible pricing plans, including entry-level packages and customized enterprise solutions.

When choosing an iGaming CRM, operators should look for real-time data, omnichannel engagement, lifecycle automation, promotion management, compliance readiness, and ease of use. Aqbay CRM is built to meet these requirements.

Aqbay CRM Platform for iGaming